Contact Us

We’re Here to Help

Have a question about your order, our products, or anything Lumiqelle?

Our customer care team is here to make your experience as smooth as possible. Send us a message and we’ll be happy to assist.

Customer Support

Email: support@lumiqelle.com

For the fastest assistance, please include your order number in your message if your inquiry is related to an existing order.

Order & Shipping Questions

If you’re contacting us about an order, please include:

• Your full name

• Order number

• Email address used at checkout

• A short description of your question

This helps us locate your order and assist you more efficiently.

Product Questions

Need help with a Lumiqelle product?

Whether you have a question about application, shades, product details, or how to get the most out of your beauty routine, feel free to reach out.

Returns & Order Issues

If your order arrived damaged, incorrect, or you’re experiencing another issue, contact us with your order number and any relevant details or photos.

We’ll review your request and help you with the next steps.

Send Us a Message

Use the contact form below and our customer care team will get back to you as soon as possible.

LUMIQELLE

Beauty, defined your way.